Privacy policy

Introduction

Paragone Group SRL, with registered office at 39 rue d’Orléans, 7780 Comines, Belgium, registered under company numbers BE0447660245 and FR39807666920, attaches great importance to the protection of your personal data and respect for your privacy.

The purpose of this privacy policy is to provide you with clear and transparent information about how we collect, use, store and protect your personal data in the course of our activities and your use of the website www.paragone.pro< 0 >.

For any questions regarding the management of your personal data, you may contact us at:
📧 info@paragone.pro

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Scope of application

This statement applies to all individuals affected by the activities of Paragone Group SRL, namely:

• Current, former or potential customers (individuals or legal entities);
• Representatives, agents, employees or contact persons acting on behalf of customer or partner companies;
• Visitors to the website https://paragone.pro< 0 >;
• Individuals in contact with our employees, technicians or representatives;
• Non-customers who interact with us (requests for information, partnerships, etc.).

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Collection of personal data

We collect your data:

• When you fill out an online form on our website;
• When you contact us directly (by email, telephone, event, social media);
• When signing a contract, purchase order or quotation;
• When your company becomes a customer or partner of Paragone Group;
• Via public or professional sources (media, social networks, company websites, etc.).

Types of data collected:

• Identification data: surname, first name, postal address, e-mail address, telephone number, position, company represented;
• Commercial data: quotes, contracts, orders, invoicing;
• Browsing data: IP address, device type, browser, pages viewed, duration of visit, cookies;
• Interests and preferences communicated during our exchanges;
• Interactions on social media: messages, mentions, comments, public posts related to Paragone Group.

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Purposes and legal bases of processing

Your personal data is processed solely for legitimate purposes, based on the legal grounds provided for in the General Data Protection Regulation (GDPR):

You may withdraw your consent at any time by writing to infos@paragone.pro.

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Use and sharing of data

Internal use

Your data is used exclusively for the internal purposes of Paragone Group SRL:

• Management of customers, prospects and partners;
• Communication and project follow-up;
• Improvement of our products and services;
• Sending commercial information or invitations to our events (if you have consented to this).

Disclosure to third parties

We never sell your data.
However, your data may be passed on to third parties only when necessary:

• To our technical service providers (hosting providers, developers, web agencies, IT maintenance providers, etc.);
• To our commercial partners or subcontractors involved in the provision of our services;
• To judicial or administrative authorities when required by law.

All our service providers are subject to a contractual obligation of confidentiality and compliance with the RGPD.

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Data security

We implement strict technical and organisational measures to ensure the confidentiality, integrity and availability of your data:

• Secure hosting within the European Union;
• Server and network protection (firewall, SSL certificates);
• Regular backups;
• Access restricted to authorised persons only;
• Staff awareness and commitment to confidentiality.

In the event of an incident or data breach, we will notify the individuals concerned and the Data Protection Authority within a maximum of 72 hours.

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Data retention

We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or to meet our legal obligations.

• Customers/contracts: up to 10 years after the end of the commercial relationship (accounting and tax obligations);
• Prospects/forms: 3 years from the last contact;
• Cookies and statistics: 13 months maximum;
• Legal or litigation documents: until the expiry of the statutory limitation periods.

Once these periods have expired, the data is deleted or anonymised.

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Your rights

In accordance with the RGPD, you have the following rights:

• Right of access to your personal data;
• Right to rectification in case of inaccuracy;
• Right to erasure (right to be forgotten), within the limits provided for by law;
• Right to restriction of processing;
• Right to object to certain processing (prospecting, profiling, etc.);
• Right to data portability, where processing is based on consent or a contract.

To exercise your rights, simply send a written request to:
📧 info@paragone.pro

We will respond to your request within a maximum of one month.

In the event of a dispute, you may lodge a complaint with:
Autorité de protection des données (Belgique)
Rue de la Presse 35, 1000 Bruxelles
📞 +32 (0)2 274 48 00
🌐 www.autoriteprotectiondonnees.be

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9. Cookies and tracking tools

The website www.paragone.be uses cookies and audience measurement tools (including Google Analytics) to analyse website traffic and improve your experience.

An information banner will appear during your first visit to obtain your consent.
You may at any time:

• Accept or decline cookies via this banner;

• Change your preferences in your browser settings;

• Please consult our full Cookie Policy, accessible at the bottom of the website page.

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10. Changes to the Privacy Policy

Paragone Group SRL reserves the right to modify this policy at any time, in particular to comply with any legislative, regulatory or technological developments.
The most recent version is always available on the website www.paragone.be.

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11. Contact

For any questions regarding this privacy policy or the exercise of your rights:
📧 info@paragone.pro
📍 Paragone Group SRL – 39 rue d’Orléans, 7780 Comines, Belgique